1 Delivery Coverage
We deliver to selected locations across Kenya. Delivery availability depends on your location.
2 Processing Time
Orders are processed after successful payment confirmation and prepared for dispatch as soon as possible.
3 Delivery Time
Estimated delivery times vary depending on the destination and courier service.
4 Shipping Charges
Delivery fees are calculated based on the delivery location and displayed during checkout.
5 Order Tracking
Customers will receive order confirmation and tracking updates via email or WhatsApp, where available.
6 Delivery Issues
If your order is delayed, damaged or not received, please contact our customer support team for assistance at support@primecorepharma.com